How PPLCARD Works in Healthcare

Real-world scenario

Employee

Hello, my name is Linda Smith calling from XYZ Dental, is this John?

John

Yes, this is he.

Employee

Hi John, reaching out to let you know that after insurance, your total due is $500 — would you like to make a payment?

John

How do I know you're calling from XYZ Dental?

Employee

Great question John. We utilize PPLCARD for employee identity validation. Can you go to www.PPLCARD.com on your device?

John

Okay, I'm there.

Employee

Please click on Verify Employee, input code 12345, and click on Verify Identity.

John

Okay great, Linda Smith from XYZ Dental. I'll make a payment for $300 today.

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